Official routes first
Councils, charities, social tariffs and support schemes appear before deals.
Designed for households first, useful for support teams too.
HiddenHelp is being refined around one connected journey: find the right support, understand the bill context, then save everything into a calm support plan.
Support RadarSimple questions, relevant routes, no comparison-site pressure.
Bill TrackerA calmer way to capture bills and spot where support might exist.
My Support PlanThe printable place for saved routes, scripts, documents and next steps.
Support Radar
Find support without falling down a rabbit hole.
A calmer route through bills, benefits, local help, family support and Helpful Savings when official support does not fit.
Quick wins
Need help with one thing?
Pick the bill or support area that is bothering you most. HiddenHelp will ask only the details needed for that route, then show neat support tiles here.
Swipe across for more quick wins →
Personal support plans
Save useful routes, bills and next steps without creating an account.
Print and come back
Keep scripts, documents and contacts together for another day.
Helpful guides
Guides that help without feeling like homework.
The guide cards below scroll sideways on phones. Swipe across, or open the full guide library with filters.
Disability supportDisability discounts and support
Routes for PIP, DLA, travel help, council support and grants without digging through lots of tabs.
Council & local helpLocal help near meHow to look for council welfare support, food help, family hubs, grants and nearby charities.
EnergyLow Energy Mode: when even support feels too muchHow to use Low Energy Mode to reduce choices, wording and pressure.
Council & local helpHow to use a HiddenHelp support packHow the printable support pack can help councils, carers, housing teams and advisers understand the situation faster.
Broadband & social tariffsAre you overpaying for broadband?A calm guide to spotting expensive broadband bills and checking cheaper support routes.
Broadband & social tariffsCan I get cheaper broadband on PIP?A calm guide to broadband support, social tariffs and disability-related help.
Mobile & broadbandMobile bill help: handset, SIM-only and affordability supportHow to check whether your mobile bill is high because of the handset, data package or old contract.
EnergyCrisis Mode: food, warmth, housing and urgent support firstA guide to prioritising essentials when too many bills feel urgent at once.
EnergyDeep Help Mode: when you want the full support mapHow Deep Help Mode differs from Low Energy Mode and when it is useful.
Energy & waterCrisis mode bill help: what to do first when everything feels urgentWhen everything feels urgent, start with essentials: food, warmth, housing, water, energy and council/local welfare. Then move to provider support, scripts
Council & local helpCouncil tax reduction: how to ask without getting lostA simple guide to council tax reduction, discounts and what to collect before applying.
Council & local helpDocuments needed for bill supportA simple checklist of documents often useful when asking providers, councils or charities for support.
Family, food & carersCarer bill support: where to look firstSupport routes for unpaid carers dealing with household bills, disability costs and admin overwhelm.
Family, food & carersChildren and family life support: what HiddenHelp checksFamily support routes including Healthy Start, HAF, family hubs, free activities and essentials.
HousingHousing costs: mortgage, rent or housing association supportA calm first route for housing costs whether you own, rent privately or rent from social housing.
HousingMortgage support before you miss a paymentA non-judgemental guide to contacting your mortgage lender early and asking for support routes.
Debt, credit & billsBuy now pay later help: Klarna, Clearpay, PayPal Credit and store instalmentsHow to spot BNPL pressure, pause, and ask for support instead of stacking payments.
Debt, credit & billsCar finance payment support without taking another loanHow to approach vehicle finance payment difficulty calmly and ask for support routes.
Overwhelm & accessibilityADHD and benefits overwhelmWhat to do when benefits, forms, bills or support letters make your brain freeze.
Overwhelm & accessibilityADHD and money overwhelmTiny first steps for money admin, bills and ADHD overwhelm.
Support & trustHow HiddenHelp keeps support-first recommendations separate from dealsWhy official support, affordability routes and free advice should come before affiliate-style deals.
Support & trustHow to avoid bad advice when searching for bill helpA practical trust checklist for users comparing support pages, forums, deals and provider information.
General supportDisability-friendly money supportA calmer route for disabled and neurodivergent people who need help with household costs.
Find help near me
Pick a local help category.
Choose what you need, add a postcode or town, then HiddenHelp opens useful local searches in a new tab.
Support Radar
Let’s build your calmer route.
Answer only what you can. You can save the plan on this device and come back later.
Step 1
Do you have or care for anyone with any of these?
Select anything that applies. This helps us make the plan easier to use.
Step 2
How much can you deal with today?
Step 3
Which benefits are you currently receiving?
Select all that apply. It’s okay if you’re not sure.
Step 4
Which areas do you want help with?
Highlight the ones you want support with first. You can choose more than one, and you can change your mind.
Optional provider step
Provider details
Optional: this only asks for the bill types you selected. Skip anything you do not know. Broadband and mobile are separate because they are often with different companies.
Broadband provider
Use this for home broadband, TV and landline bills.
Mobile provider
Use this for SIM, phone contract or mobile broadband bills.
Energy supplier
Optional. Add the company and monthly cost so your tracker and support route are ready.
Water company
Optional. This helps the tracker show water affordability support and high-use routes.
Council tax
Optional. Add the monthly cost so council tax support shows in your tracker.
Food shop
Optional. Useful for seeing the full household picture, even if there is no provider support route.
Optional — we multiply weekly shop by 4.3 for a monthly estimate.
Use this if you already know the monthly amount.
Travel and car insurance
Optional. Add car insurance and travel/fuel costs if they apply. Car finance now has its own detailed support route.
Subscriptions or other regular costs
Optional. This is useful for future deals, reminders and quick wins.
Skip any you do not know. Blank fields will not be sent to the Bill Tracker. Filled fields will carry provider, category and monthly cost across.
Step 5
Is anything urgent?
Step 6
Family and household needs
Step 7
Postcode/local support
This creates local searches for councils, charities, free family activities and useful places nearby.
Optional income/bills for tracker and savings estimates
Only fill this in if you want bill estimates or want to send costs into the Bill Support Tracker.
Your support tiles
Your calmer route is ready.
Swipe through the tiles below. Each tile gives one useful support route.
Useful today
Provider and bill routes
This week
Also useful
Next steps
Avoid overwhelm
If they say no
Fallback savings
Family/local support
Local help
Charities and advice
Common questions
Quick answers before you start.
Can I get cheaper broadband if I receive PIP?
PIP alone does not always qualify for every broadband social tariff, but disability benefits can still help you find support routes, accessibility help, grants, local support and cheaper alternatives. Check the provider rules before switching.
What help can I get if I am behind on bills?
Start with urgent essentials first: energy, water, council tax, food and housing. Ask providers for affordability support and contact Citizens Advice, StepChange, National Debtline or your council if enforcement, debt or disconnection is possible.
Is HiddenHelp financial advice?
No. HiddenHelp gives general guidance, links, scripts and support routes. It does not replace regulated financial, debt, legal, benefits or medical advice.
Does HiddenHelp save my support plan?
If you press save, your plan saves in your own browser using local storage. Avoid entering sensitive information on shared devices.