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Warm Home Discount and energy help

How to check the current Warm Home Discount scheme, respond to evidence requests and combine the rebate with wider energy support.

Last reviewed: 14 July 2026 · UK guidance

In brief

The 2025/26 Warm Home Discount round is closed. The official scheme is due to reopen in October 2026. It provides a one-off £150 credit on an eligible household’s electricity bill; it is not paid as cash.

The scheme covers England, Scotland and Wales, but Scottish eligibility and application arrangements differ from England and Wales. Do not wait for the next round if energy is unaffordable now: ask the supplier separately about payment support, hardship help and the Priority Services Register.

Use the current scheme-year guidance

Before October 2026, the official page should say the scheme is closed. When it reopens, check the new scheme-year rules, participating electricity supplier and any action or deadline shown for your nation. Do not reuse an eligibility letter or article from winter 2025/26 as proof for the next round.

Respond to verification requests

If a letter asks you to contact a helpline or provide evidence, use the official number and deadline. Keep the letter and confirmation. Be alert to scams asking for fees or bank passcodes.

Check supplier and account details

Confirm the named supplier, electricity account and address match official records. Tell the scheme about a recent move or supplier change through the stated route.

Add other support

Ask about an affordable payment, hardship funds and the Priority Services Register. A discount credited later may not prevent immediate self-disconnection or recovery action.

A Warm Home Discount check

Use with the official helpline or supplier.

I need to confirm my position under the current Warm Home Discount scheme year. Please check the electricity supplier and account, whether I am identified automatically, any evidence or deadline, and how a recent move or supplier change is handled. I will not pay a fee or share a one-time passcode.

A practical checklist

  • Use current scheme-year information.
  • Respond to official evidence requests promptly.
  • Check supplier and address records.
  • Ask separately about immediate affordability.

Check the current information

These are the most relevant official or specialist places to confirm live rules, availability and application details.

Warm Home Discount Scheme — GOV.UK

gov.uk

Open official information
Warm Home Discount eligibility — Ofgem

ofgem.gov.uk

Open official information
Help with bills and energy debt — Ofgem

ofgem.gov.uk

Open official information
Free, impartial money guidance

moneyhelper.org.uk

Open official information

Warm Home Discount and Priority Services Register

The difference between the Warm Home Discount and the Priority Services Register, who controls each scheme and why a household may need both.

Read this guide

Energy bill support and hardship funds: where to start

Where to start when energy is unaffordable: accurate billing, affordable payments, supplier support, grants and urgent protection from loss of supply.

Read this guide

Energy Priority Services Register: what it is and why it matters

What the energy Priority Services Register can provide, who keeps the information and what it does not guarantee.

Read this guide

Self Help sheets that may make this easier

Use one sheet if you want to organise your thoughts, prepare for contact or keep the next step somewhere you can return to.

Bill stress reset

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Before I make a phone call

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What I need help with

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Choose one next action

You do not need to finish everything today. Find a relevant organisation through National Help, or save the action you want to return to in My Next Steps.

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A few closely related starting points, chosen from the same support library.

Warm Home Discount and Priority Services RegisterThe difference between the Warm Home Discount and the Priority Services Register, who controls each scheme and why a household may need both.Energy bill support and hardship funds: where to startWhere to start when energy is unaffordable: accurate billing, affordable payments, supplier support, grants and urgent protection from loss of supply.Energy Priority Services Register: what it is and why it mattersWhat the energy Priority Services Register can provide, who keeps the information and what it does not guarantee.

Use this with a HiddenHelp tool

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