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Accessibility promise
HiddenHelp is designed mobile-first, with calmer wording, larger tap areas and support journeys that try not to overload people.
What we aim for
- Clear buttons that look like buttons.
- Folded details so people can open information when ready.
- Low-overwhelm wording and shorter next steps.
- Dyslexia-friendly and bigger-tap options where possible.
- Print-friendly support packs for people who prefer paper.
Accessibility modes
The accessibility tools can include dyslexia mode, bigger taps, calmer motion and stronger contrast. When a mode is selected, it should carry across the site on the same device.
Still improving
Accessibility is not a one-off job. If something is hard to read, difficult to tap or too overwhelming, HiddenHelp should keep improving it.
Tell us about an accessibility issue